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[ARIE-L] RE: Yikes!!! The same document delivers multiple times a day

James Martin Cummings
Wed, 09 Dec 2009 06:41:18 -0800

I have had the expereince (several times) of Ariel repeatedly delivering a file 
from the deliver queue. As a result I "email bombed" my Provost once. Just to 
be safe, have the lending library confirm deletion from the Delivery queue. 
When this happens to us, I need to disconnect the Internet before I can do the 
deletion.
Good luck!

Jim Cummings
J. W. England Library/ILL
(DOCline PAUPPS, OCLC PCP) Ariel 208.7.150.34
University of the Sciences in Philadelphia
Box 119, 600 South 43rd Street Philadelphia, PA, USA 19104-4495
Philadelphia, PA 19104
Telephone: 215-596-8969
Fax: 215-596-8760



> -----Original Message-----
> From: arie-l-boun...@mailman1.u.washington.edu
> [mailto:arie-l-boun...@mailman1.u.washington.edu] On Behalf
> Of Barton, Gail
> Sent: Tuesday, December 08, 2009 7:32 PM
> To: Discussion of the Ariel Document Transmission System
> Subject: [ARIE-L] Yikes!!! The same document delivers
> multiple times a day
>
> Since 11/9/09, there is one document that has delivered every
> single day . The first day, we pulled it into Odyssey and
> delivered to the patron and everything seemed normal. We
> delete the file every time it appears in Ariel and even after
> deleting, it will deliver once again with the current
> date/time stamp. Today, we deleted it 4 TIMES!
>
> I have contacted the lending library to delete it from their
> delivery queue, but they state that it is on none of their
> Ariel stations and the problem lies 'elsewhere'.
>
> Has anyone had this experience before and how is it solved
> (off-list is fine). As of tomorrow it will be a month since
> this file first appeared and, we have deleted it many times!
>
> Gail @ABF
> Samford University
> Birmingham, AL
> davis...@samford.edu
> 205-726-2983_______________________________________________
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>
>
>
>
>
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