Well, I guess my assumption has been proven wrong. It is NOT the odbc drive. I recompiled Asterisk w/o odbc voicemail storage and I'm still getting crashes when someone leave voicemail.
I tried to run strace on the server, but didn't get much: ===================================== voip11 ~ # ps -auxw | grep asterisk root 9339 0.0 0.0 9604 2548 ? Ss 10:35 0:00 /bin/sh /home/phones/commands/safe_asterisk root 9346 13.1 10.9 104155439880 443704 ? Sl 10:35 0:13 /usr/sbin/asterisk -vvvvvvvvvvvvv root 9480 0.0 0.0 12824 2372 pts/11 S+ 10:36 0:00 grep --colour=auto asterisk root 11129 0.0 0.2 104153027592 10600 pts/6 S+ Jun07 0:08 rasterisk Rvvvvvvvvvvvvvvvvv voip11 ~ # strace -p 9346 strace: Process 9346 attached restart_syscall(<... resuming interrupted poll ...> ===================================== So, if I could find out what syscall was being interrupted.... That MIGHT tell me what was wrong, but this is all I get from strace. Any ideas would be welcome. Mike. On Wednesday, June 07, 2017 04:34:10 PM Mike Diehl wrote: > Thank you for your time. I've put my replies to your questions in-line, > below. > > > On Wednesday, June 07, 2017 10:19:41 AM Antony Stone wrote: > > On Tuesday 06 June 2017 17:54:59 Mike Diehl wrote: > > > > > Hi all, > > > > > > I'm upgrading to Asterisk 13.14.0 x86_64. During my beta testing, I've > > > discovered that my server crashes as soon as I leave a voicemail message. > > > I'm using odbc voicemail storage as well as mysql dynamic configuration. > > > > > > I'm using unixODBC 2.3.2-r2 with myodbc 5.2.7-r1 > > > > > > I suspect that the odbc drivers are the problem. Is ther an alternative > > > drive that I should be using? > > > > > > Failing that, any other ideas? > > > > Give us more details of what you mean by "crashes". > > My remote console gets disconnected from the Asterisk server, waits a few > seconds, > reconnects and shows me the start-up log. It's just like if you told > asterisk to > restart now. > > > > What happens, what do you get in the Asterisk logs, what do you get in > > syslog, > > what state is the machine in afterwards, is there a kernel panic, what > > information leads you to suspect the ODBC drivers...? > > What I see in the log is: > > ================================================================ > [Jun 7 14:23:58] VERBOSE[11347][C-00000001] app_dial.c: Everyone is > busy/congested at this time (1:0/0/1) > [Jun 7 14:23:58] VERBOSE[11347][C-00000001] res_agi.c: magic_switch.pl: > --------------------------- jmd (CHANUNAVAIL) > [Jun 7 14:23:58] VERBOSE[11347][C-00000001] res_agi.c: AGI Script Executing > Application: (voicemail) Options: (1505903xxxx@default,su) > [Jun 7 14:23:58] VERBOSE[11347][C-00000001] file.c: > <SIP/FFFF548xxxxx-1-00000000> Playing > '/var/spool/asterisk/voicemail/default/15059035700/unavail.slin' (language > 'en') > [Jun 7 14:24:08] VERBOSE[11347][C-00000001] file.c: > <SIP/FFFF548xxxxx-1-00000000> Playing 'beep.ulaw' (language 'en') > [Jun 7 14:24:09] VERBOSE[11347][C-00000001] app_voicemail.c: Recording the > message > [Jun 7 14:24:09] VERBOSE[11347][C-00000001] app.c: x=0, open writing: > /var/spool/asterisk/voicemail/default/15059035700/tmp/x8hgQD format: wav, > 0x7d380013d750 > [Jun 7 14:24:12] VERBOSE[11347][C-00000001] app.c: User ended message by > pressing # > [Jun 7 14:24:12] VERBOSE[11347][C-00000001] file.c: > <SIP/FFFF548xxxxx-1-00000000> Playing 'auth-thankyou.ulaw' (language 'en') > [Jun 7 14:24:13] VERBOSE[11347][C-00000001] config.c: Parsing > '/var/spool/asterisk/voicemail/default/15059035700/INBOX/msg0004.txt': Found > > +++ CRASH! +++ > > [Jun 7 14:24:15] Asterisk 13.14.0 built by root @ voip11 on a x86_64 running > Linux on 2017-06-06 21:26:05 UTC > [Jun 7 14:24:15] VERBOSE[11362] config.c: Parsing > '/etc/asterisk/logger.conf': Found > ================================================================ > > I am thinking it's the odbc driver because I believe the server was stable > before > I rebuilt it with odbc voicemail storage support; it had been using the file > system > for storage. I'm in the process of migrating all of my servers to database > storage. > > > > > Also, what have you upgraded from, what machine specs are you running on, > > what's the dialplan section dealing with leaving voicemail...? > > The ONLY thing I changed from the previous configuration was to convert to > odbc voicemail > storage. > > > The more info you give us, the more likely it is we can suggest something > > useful. > > Ya, I understand; I was just tired... and frustrated. Thanks again for your > time. > > > -- Mike Diehl Diehlnet Communications, LLC. Sales: (800) 254-6105 Support: (505) 903-5700 Fax: (505) 903-5701
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