I know this issue..
and the fix from RIM does not work
You need to hide the EA window.
Open the service books and delete and undelete the Service book Desktop
SYNC
The EA will restart and finish soon.
I know it will work
Best, Guido
Moller, Doreen schrieb:
oh ok, thanks so much!!!!
------------------------------------------------------------------------
*From:* bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] *On Behalf Of *Rich Fleming
*Sent:* Thursday, July 16, 2009 10:39 AM
*To:* A list for BES Admin's to discuss issues, etc.
*Subject:* Re: [Bes-admins] Enterprise Activation Issue
Same.
*From:* bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] *On Behalf Of *Moller, Doreen
*Sent:* Thursday, July 16, 2009 10:40 AM
*To:* A list for BES Admin's to discuss issues, etc.
*Subject:* Re: [Bes-admins] Enterprise Activation Issue
We are an Exchange environment. I wonder if the same issue affect
Exchange too.
------------------------------------------------------------------------
*From:* bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] *On Behalf Of *Rich Fleming
*Sent:* Thursday, July 16, 2009 10:34 AM
*To:* A list for BES Admin's to discuss issues, etc.
*Subject:* Re: [Bes-admins] Enterprise Activation Issue
EA Stops at 98% - see here:
http://www.port3101.org/featured-blackberry-kb-articles/1134-kb17645-enterprise-activation-process-stops-98-while-initializing-time-zones.html?highlight=KB17645
*From:* bes-admins-boun...@dataoutages.com
[mailto:bes-admins-boun...@dataoutages.com] *On Behalf Of *Moller, Doreen
*Sent:* Thursday, July 16, 2009 10:29 AM
*To:* A list for BES Admin's to discuss issues, etc.
*Subject:* [Bes-admins] Enterprise Activation Issue
Hi Everyone,
I have a user who has 15 devices that are getting stuck at 98% during
the enterprise activation process. The time zone service book never
completes. Does anyone have any ideas on this?
Thanks
Doreen Moller
Lead Analyst, Infrastructure - Mobility
Schering-Plough Corp
908-473-3627 (Summit)
doreen.mol...@spcorp.com <mailto:doreen.mol...@spcorp.com>
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