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Fw: PENNDOT REMINDS CITIZENS TO CALL 1-800-FIX-ROAD

John Boyle
Wed, 11 Feb 2004 07:19:12 -0800

PENNDOT REMINDS CITIZENS TO CALL 1-800-FIX-ROAD

2/11/04-KING OF PRUSSIA

Pennsylvania Department of Transportation (PennDOT) District Administrator
Andrew L. Warren today reminded citizens to report road problems to PennDOT
by
using its toll-free Roadway Maintenance Hotline at 1-800-FIX-ROAD
(1-800-349-7623).

"The road maintenance hotline allows citizens to call PennDOT and report
roadway maintenance problems such as potholes, shoulders drop-offs, and
shoulder washouts," Warren said. "Our hotline enables the public to be
more
involved with our day-to-day maintenance activities."

The hotline is staffed Monday through Friday between 8 a.m. and 4:30 p.m.
Calls from across the state are automatically routed to the closest
PennDOT
regional office.

Since PennDOT introduced the year-round hotline in July 1997, the hotline
receives between 500 and 1,000 calls per month statewide.
Callers are asked to be as specific as possible when providing locations of

maintenance problems. They must report the county, municipality, street
name
and the traffic route or the state route (SR) number. State Route numbers
can
be found on small black-and-white signs posted along state highways.
Callers
should also provide a description of any familiar landmarks to help PennDOT

locate the problem area.

Warren said PennDOT corrects these maintenance problems as soon as
possible,
with emergency road repairs receiving top priority.
The 1-800-FIX-ROAD number should not be used to report traffic crashes,
disabled vehicle, or other emergencies. Motorists should continue to call
9-1-1 to report those types of emergencies, Warren said.

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  • Fw: PENNDOT REMINDS CITIZENS TO CALL 1-800-FIX-ROAD John Boyle