Hi Liuda, This is not a issue with JAWS. I checked on this on the internet and a lot of people have reported this problem with Outlook 2010. There was no clear cut solution suggested but they kept talking about disabling outlook add on's and running a repair on outlook 2010.
I am not confident that this will solve your issue but worth the shot. Remember to restart Outlook after the repair OR removing the add on's. Instructions to disable add on's on Outlook 2010 are on the following site: http://blog.techhit.com/55637-how-to-find-and-disable-outlook-2010-add-ins-a nd-plugins Instructions on how to repair Outlook 2010 are on the site: http://office.microsoft.com/en-gb/outlook-help/repair-office-programs-HA0103 57402.aspx Sorry for not having patience to copy and paste the instructions in my email, as always short of time and in a rush this morning. Mujtaba Merchant Bangalore, India "Motivation is what gets you started, habit is what keeps you going." ~ Jim Rohn -----Original Message----- From: Blind-Computing [mailto:blind-computing-boun...@jaws-users.com] On Behalf Of Liuda Balcius Sent: Monday, May 27, 2013 5:09 AM To: Blind Computing Subject: [Blind-Computing] Unable to attach a file doc. to a message using alt n I use Win. 7, Outlook 2010, word 2010 and JAWS 12. I am trying to attach files from Documents. I was able to do this earlier today, but now I cannot. This never happened before. After I open a new e-mail message, I press alt n which puts me into the Insert Tab. I enter as always and it immediately kicks me out of the menu and back to the body of the message. I can go no farther with the process than this point. Why is this happening and what can I do to fix this major problem to me right now when I must send important attachments to messages? Thank you very much for any and all help in resolving this puzzling, frustrating problem. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/