Bill Hartnett
Sat, 14 Nov 2009 13:53:53 -0800
Dan, The phone trees are apparently pruned. For instance, when you get down to the bikeworks IVR, any number you press just repeats the top level bikeworks recording.
Any thoughts?
Bill
On Tue, Nov 10, 2009 at 1:54 PM, Dan <d...@stlstories.com> wrote:
>
>
> Hi Theresa -
>
> I've got the bicycle side's phone running. It's in the
> ByteWorks front room on top of the cisco switch. If someone could
> take it over there and plug it in for them Wed. or this weekend that'd
> be helpful. I found it behind a bunch of stuff over there not plugged
> in and pretty dirty, so no telling where they'd like it or if there is
> an appropriate length ethernet cable already over there.
>
> Didn't have time to mess with how the hardware card is responding to
> AT&T's awesome phone lines yet, usually that takes a couple hours and
> lots of test calls. Maybe later in the week.
>
> Dan
>
> On Nov 2, 2009, at 9:45 AM, Theresa Kehoe wrote:
>
> > Coolness! I know the shop will be open Wednesday evening 6-8:30-ish
> > (adult classes) ... do you have a key and security code? Or will you
> > need someone to come open things up?
> >
> > t.
> >
> >
> >
> > On Sun, 2009-11-01 at 18:26 -0600, Dan wrote:
> >> Sure, I can take a look at both things during the week this week. I
> >> will stop by during the day on a weekday. Not sure what my schedule
> >> is yet, will let you know when I drop by, but probably not until I
> >> actually do.
> >>
> >> Dan
>
> >>
> >> On Nov 1, 2009, at 5:13 PM, Theresa Kehoe wrote:
> >>
> >>> Hiya,
> >>>
> >>> you asked me to remind you about the Bike side's configuration?
> >>>
> >>> Also, we still get some occasional weirdness. I know that
> >>> sometimes,
> >>> dialing out fails and it gives a message "All circuits are busy,
> >>> please
> >>> try again" (or something like that).
> >>>
> >>> However, one of the volunteers who is checking the messages is
> >>> running
> >>> into an issue where she couldn't get it to make any outgoing calls.
> >>> So
> >>> I tried calling my cell phone ... ring, ring. Tried calling the
> >>> parent
> >>> back ... get the message. Try again, same results. But, I could
> >>> call
> >>> the parent's number from my cell phone, just fine. Just not from
> >>> the
> >>> shop phone (local 314 area code, number started something like 772
> >>> --
> >>> I've got it in my cell phone outgoing log, if it would help with
> >>> debugging).
> >>>
> >>> So ........ think you can help us get the rest of the mystery sorted
> >>> out?
> >>>
> >>> Thanks,
> >>>
> >>> Theresa
> >>>
> >>
> >
>
>
>
[Non-text portions of this message have been removed]
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