Thank you for the advice.

I had hoped to ascertain the frequency of this issue amongst the user base
and perhaps learn whether there is anything at all that we users can do to 
reduce the likelihood of its reoccurrence.

I suspect that this is a rare issue and that it is likely an electronics 
problem 
and as such is probably outside of user control/influence (aside from 
maintaining proper temperature and humidity control) .

Best,
John

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