Unable to locate setting to verify and correct

 

From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com]
On Behalf Of David Barker | Mail's Best Friend | 1-866-919-2075
Sent: Tuesday, May 31, 2016 7:17 PM
To: community@mailsbestfriend.com
Subject: [MBF] Re: Internal BLocked Sender

 

There is a user created filter called "Internal Blocked Senders" on the user
account or domain that is deleting the message.

 

From: community@mailsbestfriend.com [mailto:community@mailsbestfriend.com]
On Behalf Of Martin Margheim
Sent: Tuesday, May 31, 2016 5:17 PM
To: community@mailsbestfriend.com
Subject: [MBF] Internal BLocked Sender

 

Symptoms would have it that Internal Blocked Sender is preventing delivery
of email to a SmarterMail inbox.

 

[2016.05.01] 15:23:00 [05796] Delivery started for c...@tmcexpo.com at
3:23:00 PM

[2016.05.01] 15:23:03 [05796] Spam check results: [_BAYESIANFILTERING:
passed]

[2016.05.01] 15:23:06 [05796] Starting local delivery to
gl...@gotofusioncreative.com

[2016.05.01] 15:23:06 [05796] Skipping spam filtering: Trusted Sender (user
level)

[2016.05.01] 15:23:06 [05796] Delivery for c...@tmcexpo.com to
gl...@gotofusioncreative.com has completed (Deleted) Filter: Internal
Blocked Senders

[2016.05.01] 15:23:06 [05796] End delivery to gl...@gotofusioncreative.com

[2016.05.01] 15:23:06 [05796] Delivery finished for c...@tmcexpo.com at
3:23:06 PM     [id:x112705796]

 

Above is a log file excerpt which provides the opening statement. The
c...@tmcexpo.com email is in the trusted senders list for
gl...@gotofustioncreative.com. There are NO listed addresses in the SMTP
Blocking for the glenn@ . . .  account.

 

My problem is trying to figure out where the blocking is set and getting it
removed.

 

Anyone?

 

Martin Margheim

Independent PC Consultant

ad...@kodot.com

727-365-3372

 

 

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