Is it possible that they issued you a new key when you renewed? And what emails did you write to?
Ben From: Steve Cirivello Sent: Monday, January 28, 2013 7:18 AM To: Declude.JunkMail@declude.com Subject: SPAM-LOW: [Declude.JunkMail] Declude subscription valid but IS EXPIRED KEY in diags.txt Hello, We've been a Declude customer for many years. We renewed the annual subscription last Monday, and, on Tuesday, Declude (for IMail) stopped working with IS EXPIRED KEY in diags.txt We've been unable to reach anyone at Declude by phone or email since last Wednesday morning. Has anyone contacted Declude recently and received a reply? Also, any suggestions for temporarily working around the IS EXPIRED KEY error. Our customer/partner login on declude.com shows our subscription is valid until Jan 2014. (We've considered purchasing a new subscription to get a new CODE/key, but if the purchase and CODE delivery process isn't completely automated we'd still be stuck.) Thanks. Steve --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to imail...@declude.com, and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
