This is the answer directly from Commtouch:

 

"You can safely stop commtouch [declude] and delete all of these files.  If
any are needed, the application will download them again, but any handled in
this matter should be a few days old.  Usually Commtouch will clean up these
files on its own, but at times problems do develop due to the index.dat
file.  If you see any .tmp files older than a month, it is a good sign that
a delete should be done to clean up these temp files."

 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
 <mailto:dbar...@declude.com> dbar...@declude.com

 

 

 

 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Friday, March 19, 2010 10:16 AM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] Commtouch/Temp files going back to last year?

 

Thanks, I'll make it part of my monthly job that deletes files older than 30
days - that's "tight" enough for me.

 

Of course, Declude or Commtouch should be cleaning up after itself (e.g.,
whenever new files/signatures are downloaded) - but that's a different
story.

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Bonno
Bloksma
Sent: Friday, March 19, 2010 2:27 AM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Commtouch/Temp files going back to last year?

 

Hi David,

 

A while ago I was told these can be deleted almost immediatly but.... the
running DecludeProc service has them locked so it will be needed to stop
DecludeProc, remove the temp files and then start Declude proc.

 

As part of my nightly routine I have now:

----------<quote>-------------------------------

Set LogFile=C:\Beheer\Logs\CleanTemp.log
echo %Date% %Time% Starting CleanTemp >> %LogFile%
Del /Q C:\IMail\declude\invuribl\Exception\*.*
Del /Q C:\IMail\WebDir\WebClient\temp\*.*
del /Q C:\IMail\Spool\tmp*.tmp
net stop Decludeproc
Del /Q C:\IMail\declude\scanners\CommTouch\Temp\*.*
Del /Q C:\IMail\spool\proc\work\*.smd.tmp
net start Decludeproc
echo %Date% %Time% End CleanTemp >> %LogFile%
exit
----------<quote>-------------------------------

 

Met vriendelijke groet,
Bonno Bloksma
senior systeembeheerder

tio 

hogeschool hospitality en toerisme 
begijnenhof 8-12 / 5611 el eindhoven
t 040 296 28 28 / f 040 237 35 20

 <mailto:b.blok...@tio.nl> b.blok...@tio.nl  /  <http://www.tio.nl/>
www.tio.nl 


----- Original Message ----- 

From: David Barker <mailto:dbar...@declude.com>  

To: declude.virus@declude.com 

Sent: Thursday, March 18, 2010 4:44 PM

Subject: RE: [Declude.Virus] Commtouch/Temp files going back to last year?

 

These are cached CT files. I will find out when the can be deleted and get
back to you.

 

 

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
 <mailto:dbar...@declude.com> dbar...@declude.com

 

 

 

From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Andy
Schmidt
Sent: Thursday, March 18, 2010 11:35 AM
To: Declude.virus@declude.com
Subject: [Declude.Virus] Commtouch/Temp files going back to last year?

 

Hi,

 

That folder has over 1,000 files, some several MB large, CTM*.tmp,
CTENG*.tmp and CTENG*.dat.

 

How "old" do these files have to be, before I can safely delete them?

 

Best Regards,

Andy


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