Re: [dev] Reposting in hope of feedback

[Martin Edenhofer]

Hi Steve,

so I'm back with some news. Yes, I verified it and it's working now.

A patch like you posted is included in new OTRS release 2.3 to support  
also win32.

scripts/backup.pl v1.12
scripts/restore.pl v1.6

Many thanks for your posting!

 -Martin

On Mar 24, 2008, at 23:49 , Pulver, Steve wrote:



From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf  
Of Pulver, Steve
Sent: Friday, March 21, 2008 4:09 PM
To: [EMAIL PROTECTED]
Subject: [otrs] OTRS Backup for Windows

Can anyone comment on the following?  We were trying to run the  
backup script (OTRS is installed on a Windows box) and had to make  
the following changes to get it to work properly.  We changed the  
process for directory change as noted below.  Is there another way  
we should be getting backups to run?  Will this cause issues for us  
in the future?

Thanks in advance.

Steve

From: Fisher, Michael
Sent: Thursday, March 20, 2008 5:26 PM
To: Clary, Steve; Pulver, Steve
Subject: OTRS Backup Changes

Steve, Steve--

I changed the backup script from doing the directory change in the  
subshell (system) process to directly from perl, and this helped,  
because Perl can interpret the hybrid DOS/UNIX-style paths (i.e. "C:/ 
OTRS/otrs") better than the DOS shell can:

C:\OTRS>cd c:/otrs/otrs
The system cannot find the path specified.

This corrected the failure we had--there might be a cleaner way to  
put it into the script, but I was just moving quickly.

--- backup.pl.orig      2008-03-20 17:16:07.716496300 -0400
+++ backup.pl   2008-03-20 17:15:15.795618200 -0400
@@ -182,7 +183,8 @@
 # backup Kernel/Config.pm
 print "Backup $Directory/Config.tar.gz ... ";
-if (!system("cd $Home && tar -czf $Directory/Config.tar.gz Kernel/ 
Config.pm Kernel/Config/Files/ZZZA*.pm Kernel/Config/ 
GenericAgen*.pm")) {
+chdir($Home);
+if (!system("tar -czf $Directory/Config.tar.gz Kernel/Config.pm  
Kernel/Config/Files/ZZZA*.pm Kernel/Config/GenericAgen*.pm")) {
     print "done\n";
 }
 else {
@@ -192,7 +194,8 @@
 # backup application
 if ($FullBackup) {
     print "Backup $Directory/Application.tar.gz ... ";
-    if (!system("cd $Home && tar -czf $Directory/ 
Application.tar.gz .")) {
+    chdir($Home);
+    if (!system("tar -czf $Directory/Application.tar.gz ")) {
         print "done\n";
     }
     else {

--
Mike Fisher     [EMAIL PROTECTED]       585-275-6884
University of Rochester                                 School of  
Nursing
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev

_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev