Re: [dev] Question: OTRS Dashboard

[Mikhail Pauw]

Hello Martin,

A dashboard sound great!

Here are some ideas that pop in to my head:
- my open tickets (owner/responsible)
- tickets that are escalating (my  and all)
- tickets that have a follow up (my and all)
- total time written on tickets per day per user

And of course customizable by the user and by the admin for a group.

Keep up the good work!

Mikhail


-----Original Message-----
From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of Martin Edenhofer
Sent: zaterdag 19 april 2008 15:14
To: Development community of OTRS.org
Subject: [dev] Question: OTRS Dashboard

Hi,

just a next question, what do you think, what should be the content of
an "OTRS Agent Dashboard"?

Any ideas are welcome! :)

Many thanks for feedback!

  -Martin

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