On 3/20/17 3:09 PM, Marcus wrote: > Am 20.03.2017 um 17:56 schrieb Dave Brondsema: >> On 3/16/17 4:48 PM, Marcus wrote: >>> Am 06.03.2017 um 19:25 schrieb Dave Brondsema: >>>> On 3/5/17 4:38 AM, Roberto Galoppini wrote: >>>>> >>>>> >>>>> 2017-03-04 10:04 GMT+01:00 Marcus <marcus.m...@wtnet.de >>>>> <mailto:marcus.m...@wtnet.de>>: >>>>> >>>>> Am 03.03.2017 <tel:03.03.2017> um 00:43 schrieb Dave Brondsema: >>>>> >>>>> A few bits I missed addressing on my prior email: >>>>> >>>>> I have been able to reproduce the error simply by >>>>> visiting the site and >>>>> clicking on the name of any template, using an >>>>> incognito >>>>> Chrome window on >>>>> ChromeOS to ensure there are no statefulness >>>>> issues. >>>>> >>>>> >>>>> I can't reproduce it like that. The example link errors out, but >>>>> all >>>>> the >>>>> templates I find just browsing around work. >>>>> >>>>> I've no access to the site so can't investigate >>>>> further. >>>>> Can someone with >>>>> admin rights investigate please? >>>>> >>>>> >>>>> as you know for sure we also have no access to any >>>>> webpages >>>>> that are >>>>> hosted by Sourceforge. So, we cannot do anything here. >>>>> >>>>> I don't know if somebody ping'ed already Sourceforge >>>>> about >>>>> this problem. >>>>> But I'll do it here again. >>>>> >>>>> >>>>> This community should have access and should be able to maintain >>>>> the >>>>> site. >>>>> SourceForge users "aooadmin" and "ipv6guru" are admins of the >>>>> https://sourceforge.net/projects/aoo-templates/ >>>>> <https://sourceforge.net/projects/aoo-templates/> project which >>>>> corresponds to the >>>>> templates.openoffice.org <http://templates.openoffice.org> site. >>>>> Others >>>>> can be added (ideally by those 2 users, >>>>> so we at SourceForge don't have verify identities). Documentation >>>>> for web >>>>> hosting is at >>>>> >>>>> https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/ >>>>> >>>>> <https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/> >>>>> and >>>>> I >>>>> believe should work fine for the templates site, although we have >>>>> made a few >>>>> specific customizations compared to regular SourceForge project >>>>> web >>>>> hosting. >>>>> Same goes for aoo-extensions. >>>>> >>>>> >>>>> OK, but I've no idea what to do to check and fix such erros? I think >>>>> we >>>>> still need some help in this case. >>>>> >>>>> >>>>> Dave as you know in past we got that stuff done by a contractor, as you >>>>> probably >>>>> remember it's a Drupal application and the community seems to lack the >>>>> necessary >>>>> expertise. >>>>> If you have access to internal skilled resources it would be great if >>>>> SourceForge could provide help with that, as you can see we're kind of >>>>> stuck >>>>> atm. >>>>> >>>> >>>> >>>> Yeah, I will see if there's anyone here that can help out. It might not >>>> happen >>>> very quickly though, and in general we support just the hosting and not the >>>> Drupal/PHP code. But we want OpenOffice to keep on doing great, so I'll >>>> see if >>>> we can provide any extra help. >>>> >>>> Who has an admin login to the templates site? I think adding more admins >>>> is >>>> the >>>> first step, so people can try to check the permissions & metadata on the >>>> bad >>>> template entries. >>>> >>>> Once someone starts to dig into the code, my general debugging approach >>>> would be >>>> to grep the codebase for "Access Denied" and "If you were looking for a >>>> Template, this means it is no longer available." etc to see what triggers >>>> that >>>> error message. I also wonder if the codebase is in git anywhere? >>> >>> Hi Dave, >>> >>> so, whats up now? Is there any help you can offer? The problem is not >>> getting >>> better. >>> >> >> >> From my last email, I was hoping we could get an Drupal admin login to the >> templates site. Who would have that? > > I need to lookup my passwords. Then I can login as admin. >
Thanks. > However, this wouldn't help. AFAIK we have nobody with Drupal knowledge. I think it will be useful to see what we can see from the Drupal admin side. Once you're in, could you set my user as an admin? (username "dave-brondsema" id 241648) Then I can start the process of looking around in there. > > You could tell us what to look for and what to do in cases A, B, C, etc. But > then it's better when you (SourceForge) do it yourself right away. ;-) > >> Also I'd like to see a better example of where this is failing. The example >> http://templates.openoffice.org/en/node/8382 is the only one I've seen and >> could >> simply mean that template is gone. What's an example of seeing a template on >> the site and then not being able to see its details & download it? > > I don't know of any other better examples. But IMHO there were some mails with > links in the last days posted to this mailing list. I'm sure they can serve as > examples. Please have a look for them. I see two forwarded from Martin Groenescheij. They seem to be end-user issues. I am able to access and download the template files just fine. (Sorting & filtering does have some small usability issues) An email from Feb 22 reports the problem, but without enough details. One from Feb 22, mentions a "cBrainpower1.3" template. On http://openofficeapps.weebly.com/english-downloads.html there is a link to http://templates.services.openoffice.org/en/template/cbrainpower-13-creativ-learning-made which has an error message, so that's one I can check in the admin area or database. > > Thanks for your help. > -- Dave Brondsema : d...@brondsema.net http://www.brondsema.net : personal http://www.splike.com : programming <>< --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
