dev  

Re: [dev] ACL on Customer Ticket New

Guyard Marc NIS
Mon, 30 Nov 2009 02:44:29 -0800

Hi,

This works now for me.
I search how to include SLA in possible argument. Someone know the syntax ?
I've test this without success : SLA => ['Incident'],


Cordialement,

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Marc GUYARD
Ingénieur Exploitation Client
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Pôle Services Managés
tel. +33 1 64536640
mob. +33 6 83826501
m.guy...@orange-ftgroup.com<mailto:m.guy...@orange-ftgroup.com>
Network Integration Services, 24 rue Emile Baudot - 91120 PALAISEAU - France
www.orange-business.com<http://www.orange-business.com/>

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De : dev-boun...@otrs.org [mailto:dev-boun...@otrs.org] De la part de 
m.guy...@orange-ftgroup.com
Envoyé : dimanche 29 novembre 2009 18:07
À : Development community of OTRS.org
Objet : Re: [dev] ACL on Customer Ticket New

Ok.
no workaround is possible ?

Le 29 nov. 2009 à 13:59, Nils Leideck - ITSM a écrit :


Hi,

On 29.11.2009, at 10:50, Guyard Marc NIS wrote:


But i need use ACL on agent frontend to. When a agent open a ticket for group1, 
only test1 should show.
This acl CAN do this ?

Not yet. AFAIR ACLs are not working with AJAX based functions. This is maybe 
planed for further releases.


Nils Leideck

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Nils Leideck
Senior Consultant
nils.leid...@leidex.net<mailto:nils.leid...@leidex.net>

https://webint.cryptonode.de<https://webint.cryptonode.de/> / a Fractal project





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