Kirrily Robert
Thu, 23 Aug 2001 09:50:55 -0700
On Thu, Aug 23, 2001 at 11:13:58AM -0400, Smith, Jeffery S (Scott) wrote: > > Ever heard of the phrase 'The customer is always right' :P > > An excellent philosophy on how to treat the customer, whether paying or not > since those in the not category often influence others as much or more than > those in the paying category, and you know what they say of the effect of > one bad customer vs one good customer. > > But as a factual statement? Often very far removed from fact! ;-) And as for our friend Ken actually being a *customer* ... heh. I've yet to see any evidence that he's even a *user* of our product rather than (to pull a hypothetical example out of thin air) an agent of a rival company planted in our midst to spread dissent, much less a member of our target market and/or a potential source of revenue. As you've seen, we've made the best attempt we can to answer peoples' questions on this subject, especially when those questions are asked out of a genuine desire to know the answer, rather than a desire to cause us discomfort. We'll never meet Ken's high standards for open source software (incidentally, it's funny that such a vocal advocate of the GPL doesn't show up in a search on google or deja) because his standards are not based on reality but on some other value system which appears to have at its core the desire to degrade e-smith's (sorry, Mitel's) reputation. K. (PS: those of you with some time on your hands may like to search for the term "astroturf" on slashdot.org) -- Kirrily "Skud" Robert -- [EMAIL PROTECTED] Developer website: http://www.e-smith.org Corporate website: http://www.e-smith.com -- Please report bugs to [EMAIL PROTECTED] Please mail [EMAIL PROTECTED] (only) to discuss security issues Support for registered customers and partners to [EMAIL PROTECTED] To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] Archives by mail and http://www.mail-archive.com/devinfo%40lists.e-smith.org