OneGroupe International
Thu, 10 May 2001 08:52:39 -0700
JP, On the surface, I would agree that it would be detrimental to e-gold's very existence to repudiate a spend. However, there is a BIG difference between repudiation and fraud protection. With the security and tracking devices available to firms today, it would not be a difficult task to verify that indeed an account has been entered by someone fraudulently. If a customer were to sign and notarize a fraud affidavit, and it were indeed found to be true, then e-gold would have EVERY right to return the gold to its original owner. Of course, it is a moot point, as it will not happen. But Graham is correct in that it is up to EVERY company or individual in the gold community to look after its fellow members and to protect them from outright theft. Whether it is through stupidity, carelessness, or through manipulation from the thief himself, something should be done to assist the victim instead of treating them as if they are the person in the wrong. Just my two cents. David JP May Wrote...... It's very difficult stuff, Graham. It's a great pity that customer was silly enough or unfortunate to fall for a simple scam. But consider - if Jim repudiates this one spend, it could simply mean the end of e-gold. Is that a better or worse outcome? I have, oh, ten, maybe 15 spends that are spectacularly better candidates for repudiatin than that particular one. If your particular spend was repudiated, but not the dozen I want repudiated, I'd litigated Douglas, his family, and then all his companies out of all existence. The smallest problem in anyone's universe would be the odd $600. So, it's very difficult stuff. JP May >Gentlemen, >This email is in immediate response to a <good> customers complaint. >Apparantly, yesterday, after I funded his account, my customer was compromised >by the owner of e-gold account 305107, and the amount of $600 was stolen. >(batch 2569064) > >As the President of the Alliance, Doug, Reid, I am asking you to take >immediate action to re-cover Mr Warminski's gold. This action is not >beyond the spirit of g-commerce, but certainly may infringe upon the >policies of e-gold/G&SR/Omnipay. If so, and in the interest of the entire >gold economy, let's go with the spirit of the law, and change the offending >policies. Immediately, I require the perpetrators account to be blocked, >and at least the funds in question to be returned to the rightful owner. >Any other action, or non performance, by you guys will signal that you >are aiding and abetting the perpetrators. > >Did he make a mistake. Yes. He quite by accident logged into Qgold, or >similar. Strong Customer Service, shown by e-gold, would go down very >nicely, just about NOW. Why is it that OSGOLD are growing by leaps and >bounds? They have STRONG customer service, 18 hour/day online reps, and >good customer protection policies, and they DON'T protect the thieves >and crooks. Gets it everytime... > >Doug, Reid, the major reason why I am in the US is to have a meeting >with you about these very same issues. My request for an appointment >7 weeks ago, has obviously been ignored, perhaps overlooked? My phone >number is 310-215-1000. Doug, Reid, call me now, and lets make an appointment. > > >Incidently, I will remain in the US indefinately, until a meeting is >convened. > >Mr. Warminski: Can I suggest you use Standard Reserve or OSGold in future? > >Graham Kelly CEO >GoldNow Corporation http://www.GoldNow.St >Phone/Fax +44 (0)709-233-7612 >USA Phone/Fax +1(509) 2782268 > >PS The outcome of this request will be publically shared across the gold >community. > >---- [EMAIL PROTECTED] wrote: >> Hi Graham, >> >> The account number that my funds went into is 305107. The batch number, >> if important was 2569064. >> >> >> >> The funds were taken out at 12:54 GMT, some 8 hours after the funds >> were credited. I was not able to access my account at the time the >> funds were taken out. >> >> >> >> I am going t call Mr. Trotter and demand my funds be returned. I will >> not hang up the phone until I get satisfaction. >> >> >> >> The thing that strikes me as funny, is that I called e-gold at about >> 10am PST and told them that my account was not accessible. They changed >> the passphrase right then and there. So tell me? How in the word could >> anybody have gotten into my account at 12:54 when the passphrase was >> changed so that even a hacker could not have accessed it?? >> >> >> >> Thanks for your help. >> >> >> >> Anthony Warminski ----------------------------------------------------------- "Great ventures create great mottos." --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] --- You are currently subscribed to e-gold-list as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED]