GH, No, Garry is correct... our order form is not correct yet (will it ever be?) I have about 10 minor changes to do & 3 major changes. I live in NZ, and my programmer lives in Alabama! But, we will soldier on...
Garry gave me USD worth of e-gold, and requested an exchange into DMT/Alta credits, which was delivered into his DMT/Alta account, albeit very late. AFTER the deal was concluded, he wanted a cancellation of the order. So, we reversed the entire process, and we returned USD worth of e-gold in full, less the actual DMT/Alta fees. Our discounted fee was also returned. His initial issue was the late delivery, for which we apologised, and gave a 50% reduction on the GoldNow fee. His secondary issue now is that he is concerned about the loss of approx. $13, between the time he transferred the e-gold to us, and the value of it when returned... the GoldNow policy states (rightly or wrongly) that we deal in the USD standard value of e-gold, AT THE TIME of each transfer. ... and that's the story, in a nutshell. As far as I'm concerned, the issue is over. I made mistakes, and I am now paying for those mistakes by losing a potentially good customer, in Garry. MOST of the rest of my customers/suppliers/friends/supporters think it's simply hilarious... I don't find it amusing at all, but I will get some mileage out of it from the lessons I learnt (all according to the Master Plan). I have considered ALL aspects of this scenario, and I have learnt lessons, and I stand by my decisions. I'll not bring up this subject again, except for my right of reply, if needed. Garry: CAPS is considered shouting in a list. Go read some general roolz regarding it... can some knowledgeable person point me/him to the netiquite site? GK On Thu, 4 Dec 2003 10:33:38 -0800, "Katz Global Media" <[EMAIL PROTECTED]> said: > > at least he shows some respect and has business communication skills. You > SHOUT like you are a 12 your old spoiled brat on an aol forum. > > > NO. HE HAS NOT TAKEN ANYTHING INTO CONSIDERATION. HIS ORDERING FORM IS > STILL INCOMPLETE. ONE CANNOT STATE WHAT TYPE OF CURRENCY ONE WANTS TO > HAVE TRANSFERRED INTO ONES ALTA ACCOUNT. --------------------------------------------- GoldNow http://www.GoldNow.St Primary Customer Service +61 3 9776-4886 US Phone 1-866-999-1717 US Fax 1-213-559-8555 UK Phone +44 (0) 709 233-7612 UK Phone +44 (0) 709 201-4015 CEO UK Fax +44 (0) 870 135-0279 'I was not born to be a second-hander' - Ayn Rand --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
