Re: Connecting To Sterling Commerce

[Richer, Robert]

Bonjour,

I'm communicating with Sterling in bisynch mode using Cleo software...

I know that Cleo support specific modems.  Make sure the modem is compatible
with your communication s/w.

Robert

> -----Original Message-----
> From: Bob Reed [SMTP:[EMAIL PROTECTED]]
> Sent: Tuesday, September 18, 2001 10:38 AM
> To:   [EMAIL PROTECTED]
> Subject:      Re: Connecting To Sterling Commerce
>
> Yes Sterling has scoped the line and cannot see anything because the
> handshaking doesn't go that far, from what I understand. Also, we run on
> an
> AS400 and are using GENTRAN:Basic for AS/400 provided by Sterling
> Commerce.
> I have tried several banks of modems in different SuperTrax area and we
> cannot find a solution. This is very wierd.
>
> -----Original Message-----
> From: Leah Closson [mailto:[EMAIL PROTECTED]]
> Sent: September 18, 2001 09:26 AM
> To: Bob Reed
> Subject: RE: Re: Connecting To Sterling Commerce
>
>
> Are they unable to scope the line while you are dialing up?  I'm not a
> communications person, but I've had other VANs do this and they were
> able to provide some clue as to what the problem was.  Also, maybe IBM
> could help?
> Good Luck,
> Leah
>
> -----Original Message-----
> From: Bob Reed [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, September 18, 2001 10:06 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Connecting To Sterling Commerce
>
>
> bisync modem, sorry. It fails at the handshaking part. They are
> handshaking
> and then the lines just drop off
>
> -----Original Message-----
> From: Steve X Lee SL [mailto:[EMAIL PROTECTED]]
> Sent: September 18, 2001 08:35 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Connecting To Sterling Commerce
>
>
> Is this a async or bisync modem?  What part is failing?
>
> -Steve
>
> ------------------------
>
> Good Morning,
>         I am trying to dial up to Sterling Commerce using an IBM767
> modem
> and seem to be having trouble. I was wondering if anyone else out there
> had
> the same modem and was connecting to Sterling Commerce. I have indeed
> talked
> with Sterling Commerce technical people about it and they have suggested
> that it might be a setting that we are both unfamilar with in the IBM
> modems. Sterling Commerce is using a Paradyne Modem. We have been
> through
> all kinds of testing and can use the same modem to dial out to Federal
> Express and other Value Added Networks. Any help would be greatly
> appreciated.
>
> Thank you,
> Bob Reed
>
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