Field, Dawn
Wed, 19 Sep 2001 07:36:28 -0700
Thank you! I will use this information when I am trying to help my customers with connectivity issues. It is nice to have an explanation for the required modem setups. You are sooooo right about the support or lack of it. Thanks, Dawn -----Original Message----- From: Michael Burbury [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 19, 2001 1:03 AM To: [EMAIL PROTECTED] Subject: Re: Connecting To Sterling Commerce Dear sir, IBM have stated to me that they distribute the MultiTech modem worldwide under different IBM product codes, yet these modems are <mostly> all the same. If you pick up one of these modems and inspect the underside, you will notice a diagram specifying the DIP switches to set for Async and BiSync operation. Basically the switches for BiSync are as follows: 1 UP 2 UP 3 DOWN 4 DOWN 5 UP 6 UP 7 UP 8 DOWN 9 DOWN 10 UP 11 DOWN 12 UP 13 UP 14 UP 15 UP 16 UP This will set the modem to BiSync with V25bis dialing options. Then, on your AS/400 you will need to set the line/device/controller descriptions to perform V25bis dialing which is basically "CRM nnn-nnnn" <-- the number to dial. If you set your modem in this fashion, it will negate it's use for Async operation until the DIP switches are re-set. This is the best I could get from my personal friend who is an IBM guru aged 68 and retired. He also stated that finding support on protocols developed in 1973 may be quite difficult due to most help desk people being skilled on Internet based protocols only. You may wish to investigate a different method should you wish to obtain support from a local helpdesk (which usually employ people less than 25 years of age whom know nothing about any protocols other than IP). The V25bis command set manual is 2 inches thick and may be purchased from IBM if required. Also the line will be half duplex if you use a two wire phone line and full duplex if you use a 4 wire phone line and must be specified in your line/device/controller descriptions on the AS/400. If you wish, I can obtain sample line/device/controller descriptions for connecting to GE GXS. Lastly, if the modem does not connect within three dialing attempts, it will require manual intervention by the AS/400 system operator to re-set the line. This was one of the biggest problems with this method for our support people here in Australia. Best of luck, Michael Burbury GE ecXpress Australia. System Administration ----- Original Message ----- From: "Richer, Robert" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, September 19, 2001 1:36 AM Subject: Re: Connecting To Sterling Commerce > Bonjour, > > I'm communicating with Sterling in bisynch mode using Cleo software... > > I know that Cleo support specific modems. Make sure the modem is compatible > with your communication s/w. > > Robert > > > -----Original Message----- > > From: Bob Reed [SMTP:[EMAIL PROTECTED]] > > Sent: Tuesday, September 18, 2001 10:38 AM > > To: [EMAIL PROTECTED] > > Subject: Re: Connecting To Sterling Commerce > > > > Yes Sterling has scoped the line and cannot see anything because the > > handshaking doesn't go that far, from what I understand. Also, we run on > > an > > AS400 and are using GENTRAN:Basic for AS/400 provided by Sterling > > Commerce. > > I have tried several banks of modems in different SuperTrax area and we > > cannot find a solution. This is very wierd. > > > > -----Original Message----- > > From: Leah Closson [mailto:[EMAIL PROTECTED]] > > Sent: September 18, 2001 09:26 AM > > To: Bob Reed > > Subject: RE: Re: Connecting To Sterling Commerce > > > > > > Are they unable to scope the line while you are dialing up? I'm not a > > communications person, but I've had other VANs do this and they were > > able to provide some clue as to what the problem was. Also, maybe IBM > > could help? > > Good Luck, > > Leah > > > > -----Original Message----- > > From: Bob Reed [mailto:[EMAIL PROTECTED]] > > Sent: Tuesday, September 18, 2001 10:06 AM > > To: [EMAIL PROTECTED] > > Subject: Re: Connecting To Sterling Commerce > > > > > > bisync modem, sorry. It fails at the handshaking part. They are > > handshaking > > and then the lines just drop off > > > > -----Original Message----- > > From: Steve X Lee SL [mailto:[EMAIL PROTECTED]] > > Sent: September 18, 2001 08:35 AM > > To: [EMAIL PROTECTED] > > Subject: Re: Connecting To Sterling Commerce > > > > > > Is this a async or bisync modem? What part is failing? > > > > -Steve > > > > ------------------------ > > > > Good Morning, > > I am trying to dial up to Sterling Commerce using an IBM767 > > modem > > and seem to be having trouble. I was wondering if anyone else out there > > had > > the same modem and was connecting to Sterling Commerce. I have indeed > > talked > > with Sterling Commerce technical people about it and they have suggested > > that it might be a setting that we are both unfamilar with in the IBM > > modems. Sterling Commerce is using a Paradyne Modem. We have been > > through > > all kinds of testing and can use the same modem to dial out to Federal > > Express and other Value Added Networks. Any help would be greatly > > appreciated. > > > > Thank you, > > Bob Reed > > > > ======================================================================= > > To contact the list owner: mailto:[EMAIL PROTECTED] > > Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ > > > > ======================================================================= > > To contact the list owner: mailto:[EMAIL PROTECTED] > > Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ > > > > ======================================================================= > > To contact the list owner: mailto:[EMAIL PROTECTED] > > Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ > > > > ======================================================================= > > To contact the list owner: mailto:[EMAIL PROTECTED] > > Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ > > ======================================================================= > To contact the list owner: mailto:[EMAIL PROTECTED] > Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ ======================================================================= To contact the list owner: mailto:[EMAIL PROTECTED] Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/ ======================================================================= To contact the list owner: mailto:[EMAIL PROTECTED] Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/