Good job (narrowly) avoiding premature registration!

From: Friam [mailto:friam-boun...@redfish.com] On Behalf Of Frank Wimberly
Sent: Thursday, June 15, 2017 12:57 PM
To: The Friday Morning Applied Complexity Coffee Group <friam@redfish.com>
Subject: Re: [FRIAM] sometimes an onion is just an onion...

Shall we assume Renee' is Mrs. Glen?
Frank Wimberly
Phone (505) 670-9918

On Jun 15, 2017 12:40 PM, "glen ☣" 
<geprope...@gmail.com<mailto:geprope...@gmail.com>> wrote:
On 06/15/2017 11:23 AM, Marcus Daniels wrote:
> But as for consumers of some product like Shazam, I can't imagine that most 
> have any interest at all in how or why it works.

Excellent!  I keep finding nits to pick. 8^)  Again, I'm not so sure.  I had a 
difficult conversation today with Renee'.  She normally doesn't take her phone 
to work because cell phones aren't allowed outside the locker room and the 
battery just drains away hunting for signal anyway.  But today she had to find 
a way to record a video (I assume for school).  She knows the phone can do it 
because I've done it.  But she didn't know how to go from stills to video.  I 
tried "Swipe to the right."  But that didn't work because she thinks "Swipe to 
the right" means move your finger to the right.  I meant move your finger to 
the left so that you can see what's on the right side of the 3D object being 
rendered.  In my weirdly configured head, I'm manipulating the thing behind the 
interface, not my finger ... so I swipe the image to the right by moving my 
finger to the left.  I'm certain my language is wrong, but whatever.  We could 
make the same argument for things like Twitter or Slack.  What is that icon?  
What does it do?  Etc.  Of course, people like me just click and see what 
happens ... swipe this way, that way, bang it on the ground, whatever it takes 
to make the thing do something interesting.  People like Renee' _want_ to know 
what they're supposed to do.  And in that, they want to learn just enough about 
how/why it works so that they can know what they can do and how they can do it.

Anyhoo ... I suppose I could have simply said: interfaces aren't as 
operationally closed as we like to assume.


--
☣ glen
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FRIAM Applied Complexity Group listserv
Meets Fridays 9a-11:30 at cafe at St. John's College
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