Edward Swanstrom
Mon, 17 Sep 2001 19:07:13 -0700
***An Appeal to the KM and Related Communities*** At the KM Standards meeting last week in Washington, D.C., a group of participants came together in the aftermath of the terrorist attacks in New York and Washington to ask, "We know what we can do as individuals to help, but what can we do as KM professionals?" The fight against terrorism is necessary, for any of us and our loved ones can be the next target, but it will be extremely difficult and costly. Monetary value cannot be assigned to the lives of countless soldiers and innocent people all over the world who will be lost. The monetary cost of funding the fight will put all nations' economies at risk. The US Navy has a motto, "Knowledge at the tip of the spear," for they believe that wars of the future will be won not just with superior weapons but with superior knowledge. The future is now. It is time for knowledge managers worldwide to harness the power of knowledge management, to work together to develop recommendations that we will take to the United States government and other nations involved in the battle. Knowledge management is critical. As one television analyst put it, the fight against terrorism cannot be fought with hardware and bodies, it must be fought with minds. For those of you who understand how innovation is accelerated by the success of another, this successful attack will be followed by even more daring and innovative attempts and so on. We will have to learn how to anticipate the next innovation horizon for each innovation these terrorists make. We need to learn how to innovate our ability to innovate and develop new technologies that can assist us. For this type of war, the effectiveness of current high technology solutions is severely limited as well as the use of ground troops. The potential of knowledge management is its ability to increase the efficiency and effectiveness of knowledge while simultaneously reducing the cost of the production, diffusion, and usage of knowledge, which in turn (in this case) reduces the cost in terms of both money and lives lost. KM achieves this by modifying the environment so that the management of know-how, know-what, know-why, and know-who happens more efficiently, effectively, and at a lower cost. KM leverages the knowledge of a collective of minds, improves the quality of information and knowledge, reduces decision-making mistakes, reduces the cycle-time for transferring knowledge from one person to another, improves pattern recognition and knowledge discovery, increases the certainty and quality of decisions, and more. It also helps find the right balance between people, processes, and technology for this knowledge environment. Going to Washington Before the events of September 11, I was already scheduled to attend a two-day planning and strategy workshop September 25-26 in Washington, D.C., to network with Congressional and business leaders from across the country. After giving it serious thought, and at the encouragement of my fellow knowledge managers, I have changed my personal agenda for the workshop to center on a discussion of how knowledge management can help fight terrorism. While I am in Washington, I plan to visit as many senior government officials as possible. I will bring a presentation for our proposal and a list of people who have volunteered to develop a KM strategy for the battle against terrorism. GKEC will send an announcement to the Washington Post, New York Times, and other major newspapers, listing the people who have chosen to step up to the task. The invitation to be involved will go out to more than 6,000 knowledge managers worldwide. Should the September 25 meeting be postponed because of last week's events, I will still plan a trip to Washington. I have colleagues and contacts at the National Security Agency, the Central Intelligence Agency, the Department of Defense, and other pertinent government offices. With the help of my colleagues, we will leverage our social networks to the greatest extent possible. This is one area where I need your help. Let us work together to support the fight against terrorism and demonstrate the power of KM. Please email your support for this cause. We will hold a discussion group at http://www.metainnovation.com . With deep commitment, Edward C. Swanstrom, Secretary-General Global Knowledge Economics Council http://www.gkec.org [EMAIL PROTECTED] or edward-swanstrom[at]gkec.org ------------ ***GKD is an initiative of the Global Knowledge Partnership*** To post a message, send it to: <[EMAIL PROTECTED]> To subscribe or unsubscribe, send a message to: <[EMAIL PROTECTED]>. In the 1st line of the message type: subscribe gkd OR type: unsubscribe gkd Archives of previous GKD messages can be found at: <http://www.globalknowledge.org>