[otrs-i18n] Can not user Farsi (Persian) text in OTRS!

[Afshar Mohebbi]

Hi all,

I just want to enter Farsi (Persian) text in the subject or body of a phone
ticket but it converts automatically to their Unicode hexadecimal codes. For
example if I enter Farsi word فارسی into the subject of a phone ticket it
will be changed to:
فارسی
that is Unicode character code for 5 alphabet word فارسی after saving. I
tested it with both latest version of OTRS and ITSM installed on my local MS
Windows 2003 machine (utf-8 enabled) and the live demo at demo.otrs.org.
Please note that we haven't such a problem with earlier versions of OTRS (8
month ago).

Farsi (Persian) is a Right to Left manuscript like Arabic and Hebrew and is
official language of I.R.Iran, Tajikistan and Afghanistan.


Regards
Afshar Mohebbi

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