Martin Edenhofer
Mon, 13 Jul 2009 01:41:59 -0700
Hi Michiel, very cool! :) Will be available in upcoming OTRS 2.4! :) FAQ and ITSM also in next version. Many thanks for the ITIL v3 wording lists! :) Keep up the good work! :) -Martin On Jul 9, 2009, at 13:57 , Michiel Beijen wrote:
Hi all,Please find attached an update of the Dutch OTRS translation, as well as new translation files for the FAQ and ITSM modules.I have a 'geheimtip' for anyone wanting to work on the ITSM translations; there is a model translation of ITIL terms in lots of languages available on this website:http://www.best-management-practice.com/officialsite.asp?FO=1230366&action=confirmation&tdi=575004Using this model translation will improve the usability of your local translation and will ensure that OTRS users that achieved ITIL certification in their local language will recognize the acronyms and defenitions used in the ITIL training in OTRS::ITSM, lowering the learning curve for OTRS.I've also used it as a reference for Dutch words in the ITSM module tranlsation. The drawback is that the use requires the inclusion of the following notices in the OTRS product; but as ITIL is a registered trademark and such, this might be a good thing to do anyway:- to feature the following notice in your Products:ITIL Glossaries/Acronyms © Crown Copyright Office of Government Commerce. Reproduced with the permission of the Controller of HMSO and the Office of Government Commerce." - to acknowledge OGC's trade marks, by featuring the relevant trade mark acknowledgement statement(s) on the Material from those shown below:"ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office".Kindest regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl< otrsnl .zip >---------------------------------------------------------------------OTRS mailing list: i18n - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/i18n To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/i18n NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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