i18n  

[otrs-i18n] How can I edit SysConfig?

Cold Zusman
Tue, 22 Sep 2009 19:41:36 -0700

Hi, everybody.
I have freshly installed otrs2.4.4
My OS:
uname -a
FreeBSD fraser.700.su 7.2-RELEASE FreeBSD 7.2-RELEASE #0: Fri May 1 07:18:07 UTC 2009 r...@driscoll.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC amd64

I created an user, gave him admin's rights on otrs.
I need to make some configuration changes.
I edited otrs/Kernel/Config.pm:

$Self->{'SecureMode'} = '0';

Then restarted apache22.
I successfully login to otrs's Admin's section,
click SysConfig link, and, instead of screen whith system's configuration options, I receive this warning message:

"Secure Mode need to be enabled!
Secure mode will (normally) be set after the initial installation is completed. Secure mode must be disabled in order to reinstall using the web-installer. If Secure Mode is not activated, activate it via SysConfig because your application is already running. " [http://192.168.1.61/otrs/index.pl?Action=AdminSysConfig&Subaction=Edit&SysConfigGroup=Framework&SysConfigSubGroup=Core]

If I click this link (If Secure Mode..etc) I receive the only SysConfig screen - Config Options: Framework -> Core, where Secure Mode option is NO, but no one option is editable, i.e. I can't save any parameter.

Of all possible options in SysConfig I am able to reach only one: Config Options: Framework -> Core !

When I click the SysConfig link again, it rerurns me the warning message I wrote above.

I'm not new to otrs. I have installed and configured my production otrs2.2.

But  how can I edit SysConfig on otrs2.4.4?

P.S. If i login with r...@localhost nothing changes. The same warning message. I tried to edit otrs/Kernel/Config/Files/ZZZAuto.pm - commented the line $Self->{'SecureMode'} = '0'; nothing changed.
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