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[ilkom_usu] Fwd: ITIL Operations Architect

Hardi Purba
Tue, 27 Apr 2010 21:43:04 -0700

Nice to try…

 

From: HARDI.HP [mailto:bill_p...@yahoo.com] 
Sent: 28 April 2010 11:36
To: Hardi Purba
Subject: Fw: [***CNOOC_Survivors***] Fwd: ITIL Operations Architect

 




--- On Tue, 4/27/10, Makka Kesuma <makka.kes...@gmail.com> wrote:


From: Makka Kesuma <makka.kes...@gmail.com>
Subject: [***CNOOC_Survivors***] Fwd: ITIL Operations Architect
To: cnoocsurviv...@yahoogroups.com, if15-stttel...@yahoogroups.com, 
fast-...@yahoogroups.com, ba...@yahoogroups.com, 
gogulfindone...@googlegroups.com
Date: Tuesday, April 27, 2010, 2:35 PM

  

Sorry ini posting kedua, kali ini dikasih tau rate dan tambahan benefitnya..

---------- Forwarded message ----------
From: Halian limited <harry.mishon@ halian.com>
Date: Tue, Apr 27, 2010 at 10:26 AM
Subject: ITIL Operations Architect
To: makka.kesuma@ gmail.com





For Internal Use of Employer (Please don't delete or modify while replying to 
this email)


Monster Resume ID: 7865101 (Confidential)     Personal Folder ID: 8181638



Dear Makka,

I came across your CV online and was wondering if you were still looking for 
work at the moment? 

I have a 3 month contract with a possible extension based in Lagos Nigeria. 

They are looking to pay $8000USD per month. 

Flights, Visa, Accommidation, house maid and driver are all included. 

Our customer in Nigeria is looking for a Service Operations Architect for a 
very large Sun Client. 

The role will provide domain expertise to the partner for the technical 
implementation of the IT governance framework ITIL at the end client. 
Specifically, the Operations Architect will provide solution design for IT 
service management. While IT service management focuses on the conceptual 
design of the IT service, this Operations Architecture role will focus on the 
technical practicalities of implementing IT service management allowing for the 
ongoing support and management of IT services infrastructure of the enterprise 
network . 

The IT infrastructure and telecom enterprise network typically comprise many 
different systems and platforms, often in different geographic locations. The 
Operations Architecture will ensure that these systems perform as expected by 
centrally unifying the control of operational procedures and automating the 
execution of operational tasks. The Operations Architect role will also report 
on the performance of the IT infrastructure. 

This engagement has been scoped to provide a highly skilled ITIL/ITSM 
Operations Architect. The overall scope encompasses: 
- ITIL/ITSM expertise to the engagement using Industry standards and 
best-practices, and uses this ITSM best practices to develop SLA's, OLA's and 
Underpinning Contracts; 
- Expert knowledge of complex service delivery to meet SLA levels. 
- Early warning on potential non-performance issues 
- Single point of contact for report back to customer in measuring SLA 
performance 
- Translating customers requirements and MS-Onsite team expectations in clear 
measurable service levels and objectives 
- Subject matter expertise with Sun's processes and best practices 
- Pulling together cross-delivery teams (i.e. Professional Services, Managed 
Services, Support Services etc, cross-practice) 
- Due diligence in pre-sales phase, setting up the engagement to understand an 
document customer requirements for successful delivery 
- Implementation management during the most critical stages of deployment 
- Proper and timely resourcing for implementation and on-going delivery 
- Driving continuous service improvement plans within the customer organization 
and MS delivery team. 

If this is of interest please can you attach an updated copy of your CV. 

Please note that accommodation, housemaid and driver are all included. 

Many thanks, 

Harry 






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