imail_forum  

RE: [IMail Forum] Registry corruption in Imail Users

John T \(lists\)
Tue, 06 Mar 2007 09:55:52 -0800

Well, but you should further investigate as to why it happened.

John T

> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Imail_Forum-
> [EMAIL PROTECTED] On Behalf Of Diarmaid Mac Aonghusa
> Sent: Tuesday, March 06, 2007 8:39 AM
> To: Imail_Forum@list.ipswitch.com
> Subject: RE: [IMail Forum] Registry corruption in Imail Users
> 
> Hi
> 
> Just to update on this issue it sorted itself out having done what John
> suggested below and then rebooting.  The reboot was required for the
> permission change to take place.
> 
> Thanks for your help
> 
> Diarmaid
> 
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [EMAIL PROTECTED] On Behalf Of John T (lists)
> Sent: 23 February 2007 18:39
> To: Imail_Forum@list.ipswitch.com
> Subject: RE: [IMail Forum] Registry corruption in Imail Users
> 
> You will have to go to the key above that, right click, permissions,
> advanced, Owner, and take ownership and check apply to all child objects.
> The reset permissions adding administrations group and again replace
> permissions. Again, this is on the key above the problem one.
> 
> However, this indicates a possible hack job on your server.
> 
> John T
> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:Imail_Forum-
> > [EMAIL PROTECTED] On Behalf Of Diarmaid Mac Aonghusa
> > Sent: Friday, February 23, 2007 9:58 AM
> > To: Imail_Forum@list.ipswitch.com
> > Subject: RE: [IMail Forum] Registry corruption in Imail Users
> >
> > "Unable to display security information" is what I get when I right
> > click on the key and select "Permissions"
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [EMAIL PROTECTED] On Behalf Of John T
> > (lists)
> > Sent: 23 February 2007 17:51
> > To: Imail_Forum@list.ipswitch.com
> > Subject: RE: [IMail Forum] Registry corruption in Imail Users
> >
> > Quickly, check the permission on that registry key.
> >
> > Have you installed the latest patch for 8.22 that was released about 2
> > months ago?
> >
> > John T
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] [mailto:Imail_Forum-
> > > [EMAIL PROTECTED] On Behalf Of Diarmaid Mac Aonghusa
> > > Sent: Friday, February 23, 2007 9:39 AM
> > > To: Imail_Forum@list.ipswitch.com
> > > Subject: [IMail Forum] Registry corruption in Imail Users
> > >
> > > Hi
> > >
> > > I am running 8.22 on a Windows Server 2003 R2 box.  This morning I
> > > found that all of the users in our "top" domain had been lost.  All
> > > users on the many virtual domains we host were still working normally.
> > > Using the Adminstrator I was unable to add the users back as when I
> > > tried they did initially appear but as soon as an attempt was made
> > > to check the account the user vanished from the admin section.  I
> > > looked at the registry and when I browsed to
> > >
> > > HKEY_LOCAL_MACHINE\SOFTWARE\Ipswitch\IMail\Domains\robin.fusio.net\U
> > > se
> > > rs
> > >
> > > I got the error "Cannot open Users: Error while opening key".
> > >
> > > Not good!
> > >
> > > I tried to import that key from a backup of the registry but was
> > > uanble to.
> > > I then tried to delete the key but got the same error.
> > >
> > > I setup our users under a virtual host to get them back running
> > > again but I am now stuck with this error.
> > >
> > > Does anyone know what casued this?  Or what I can do to fix the
> > registry?
> > >
> > > Thanks for any help
> > >
> > > Diarmaid Mac Aonghusa
> > > Fusio.net
> > > Dublin, Ireland
> > >
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