RE: [IMail Forum] Outlook / IMail 8.22 Problem

[Adam Campbell]

What's the error code?
 
Our users send to Symantec's SMSSMTP in front of IMail 7.07.  We have
Outlook XP and 2003.  When Outlook returns 0x8004201B, I tell users to
restart Outlook.
 
adamc

  _____  

From: [EMAIL PROTECTED]
[EMAIL PROTECTED] On Behalf Of SJ.Stanaitis
Sent: Wednesday, March 07, 2007 09:46
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] Outlook / IMail 8.22 Problem



This is a problem which seems to occur regardless of the Outlook version
used.

 

'The operation timed out waiting for a response from the sending (SMTP)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'

 

The machine in question is running Outlook 2003 with all the latest packs
and patches.  It can telnet to port 25 on the Imail 8.22 server, but any
attempt to talk to the SMTP server fails with the above message unless I
exit Outlook and re-open it.  It's odd as heck.  I've done some looking on
Google and it supposedly was fixed with SP2, as I'm running SP2 I'm lost.
Not sure if this could be something unique to Imail either. any ideas?

 

Thanks,

Sam

 

SJ.Stanaitis - Network Administrator

Decorative Product Source E-commerce Network