RE: [IMail Forum] Outlook / IMail 8.22 Problem

[Denise Robinson]

Sorry I can't help.  Just wanted to commiserate.  <smile>
 
I'm having the same problem.  Windows XP Pro with Outlook 2003 (both fully
patched).
 
Exact same error condition/message.  A restart of Outlook doesn't always fix
it though.  Most of the time I have to delete the outcmd.dat file before
things will start working again.  
 
While trying to fix this, I've tried several things:
 
- NIC Setting: Tech Suport recommended changing the TCP Segmentaion Offload
(Large Send Offload) setting on the server's NIC card.  That did seem to
lessen the problem.
 
- Disable virus scan: We use Symantec Client Security 3.1 which scans
messages on the way out.  I disabled that option, but I don't think it had
an effect.
 
Still looking for a solution,
 
Denise
 
 
  _____  

From: [EMAIL PROTECTED]
[EMAIL PROTECTED] On Behalf Of SJ.Stanaitis
Sent: Wednesday, March 07, 2007 9:46 AM
To: Imail_Forum@list.ipswitch.com
Subject: [IMail Forum] Outlook / IMail 8.22 Problem



This is a problem which seems to occur regardless of the Outlook version
used.

 

'The operation timed out waiting for a response from the sending (SMTP)
server. If you continue to receive this message, contact your server
administrator or Internet service provider (ISP).'

 

The machine in question is running Outlook 2003 with all the latest packs
and patches.  It can telnet to port 25 on the Imail 8.22 server, but any
attempt to talk to the SMTP server fails with the above message unless I
exit Outlook and re-open it.  It's odd as heck.  I've done some looking on
Google and it supposedly was fixed with SP2, as I'm running SP2 I'm lost.
Not sure if this could be something unique to Imail either. any ideas?

 

Thanks,

Sam

 

SJ.Stanaitis - Network Administrator

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