Re: [IM-Talk] Customer Probe not retreiving data

[Scott Piehn]

Thank you very much for the input Christopher.

Doesn't seem to make any difference


---------------------------------------------
Scott Piehn


----- Original Message ----- 
From: "Christopher Sweeney" <ch...@dartware.com>
To: "InterMapper Discussion" <InterMapper-Talk@list.dartware.com>
Sent: Monday, February 08, 2010 3:02 PM
Subject: Re: [IM-Talk] Customer Probe not retreiving data


On 2/8/10 2:34 PM, Scott Piehn wrote:
I have a customer probe I created based on other custom probes. (template 
should be correct)
This one is for a new device.  (new manufacture, totally different 
device)
I am finally able to get name, location, uptime but not anything 
specific.  (had to add pdutype="get-request" to <snmp-device-properties>
before that, it didn't retrieve any data.
I can walk the device from Intermappers walk and get data (IM Version 
5.2.1)

please help, I am at a loss of where to go next.  why can I walk and get 
data, but a probe can't

The first thing I always suggest, in addition to the use of get-request,
is to change maxvars to "1". (You have it set to "10".)

-- Christopher

--
=================================
Christopher L. Sweeney
Director of Software Development
Dartware, LLC
+1 603 643-9600 x104
http://dartware.com/
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