I have that problem with outlook. I'm using Jaws 14. I use the insert windows f4 command to force close Jaws, Then I can restart it.
-----Original Message----- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Tom Behler Sent: Sunday, April 23, 2017 11:58 AM To: 'Jaws users list' <jaws-users-list@jaws-users.com> Subject: [JAWS-Users] Continued Jaws Crashing Hello, everyone. It seems that I have narrowed the Jaws crashing issue on my current Windows 7 computer down to the following sequence of events. Jaws seems to crash when I exit Microsoft Word while Outlook is also open. Once this happens, Jaws will stop speaking, and I can't re-activate Jaws either via the usual Alt Control J shortcut, or the Windows R command. The only way I can re-start Jaws is to do a hard shut-down of the computer. My sighted wife says Jaws looks like it is still up on the screen, but she can't do anything to re-activate it either, short of manually shutting down the computer. Does anyone have a sequence of steps to get out of this issue? Does anyone know if FS is aware of the problem?? I did not have this problem prior to updateing to Jaws 18. Dr. Tom Behler from Michigan For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
