I also have that problem when I multi-task, using jjaws 18 latest running
windows 10 17 03
I get the jaws speech back by alt+tabbing various times until the speech
comes back!
-----Original Message-----
From: Gary Ketler
Sent: Sunday, April 23, 2017 8:20 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing
I have that problem with outlook. I'm using Jaws 14. I use the insert
windows f4 command to force close Jaws, Then I can restart it.
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 11:58 AM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Continued Jaws Crashing
Hello, everyone.
It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.
Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.
The only way I can re-start Jaws is to do a hard shut-down of the computer.
My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.
Does anyone have a sequence of steps to get out of this issue?
Does anyone know if FS is aware of the problem??
I did not have this problem prior to updateing to Jaws 18.
Dr. Tom Behler from Michigan
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