Re: [LegacyUG] Trouble opening family tree!

[Renee Zamora]

Did you send her a gedcom, backup or the actual database?  Is she trying to 
restore it into the program or just clicking on the file you sent her.  It 
will depend on what you gave her as to what she needs to do.

Renee Zamora
www.harrisena.com


----- Original Message ----- 
From: "Darlene Hicks" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@mail.millenniacorp.com>
Sent: Friday, February 24, 2006 11:49 PM
Subject: [LegacyUG] Trouble opening family tree!


> Hi everyone,
>    A week ago I sent the standard Legacy program plus
> my tree information, along with the multi-media files
> on a CD to a genealogist who is helping me, and she
> cannot open my file.  A message pops up that says she
> doesn't have access to this file.  I followed all the
> directions from the Legacy website, but I still must
> be missing something.  She tried re-downloading the
> Legacy standard version, but still no luck!  Can
> anyone think what I might have forgotten to do?
>    Any help would be greatly appreciated!
>
> Darlene
> [EMAIL PROTECTED]
>
>
>
>
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Enter the drawing for a FREE Legacy Cruise to Alaska or a FREE research trip to 
Salt Lake's Family History Library. Open to users of Legacy 6 Deluxe. Enter 
online at http://legacyfamilytree.com/FreeTrip.asp

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup%40mail.millenniacorp.com/

To unsubscribe please visit: http://www.legacyfamilytree.com/LegacyLists.asp