Michael Lewinger
Wed, 19 Sep 2007 08:25:56 -0700
Hi Hetz, I'm a happy netvision subscriber... :) But in this case, as I'm building a web site that cannot be accessed by BARAK's users, my complaint is purely a commercial one, and selfish... nevertheless, BARAK subscribers ***are*** being screwed by their ISP's lack of interest, think that if petri.co.il cannot be displayed, then... I wrote to this list hundreds of sysadmins, 99% out of solidarity, so that you can have some idea of the level of support you'll have if you choose BARAK for connecting a company's LAN to the internet... It is a shame to see that end users cannot get support out of their tier except by making lots of noise. Michael On 9/19/07, Hetz Ben Hamo <[EMAIL PROTECTED]> wrote: > I had almost EXACTLY the same issues with Netvision's DNS. I also > tried to talk to few people there and that didn't help much either. At > the end I simply used other DNS services. > > I think today the situation is better. > > BTW, since Netvision and Barak are now (almost) one company, why won't > you use Netvision's DNS services? > > Thanks, > Hetz > > On 19/09/2007, Michael Lewinger <[EMAIL PROTECTED]> wrote: > > Hello, > > > > I wrote the list a few days ago regarding BARAK's DNS misbehavior, and > > I have received a few answers, all of them confirming my findings: > > BARAK's default DNS servers, as defined by DHCP, are NOT working > > properly, so that several domains are either: a) not resolving at all > > (DNS timeout), b) resolving only after 30 seconds or so, or c) > > sometimes, resolving OK. > > > > I have worked out the stats, it seems that a) and b) account for > > between 80% and 90% of the DNS replies, which means LOTS of wasted > > time to the user (time=money ?). The culprits are the DNS servers > > 212.150.49.10 and 62.90.42.110. I'm not aware of the scope of this > > behavior, which domains are affected, or if it has been solved > > already. > > > > My testbed was http://petri.co.il, but my own domain > > (http://mbrcomp.co.il, in construction) also suffers from the same > > syndrome, as any BARAK subscriber can check. > > > > I have spent about 6 hours of talking and writing to BARAK support and > > system groups, and haven't seen the issue addressed at any practical > > level. I'm disappointed with their response, and the lack of interest > > of barak's business support team. > > > > I'm not suggesting any course of action, or endorsing any campaign, > > but this is a free country, and ranting is allowed and even > > encouraged... :^) > > > > Cheers, > > > > -- > > Michael Lewinger > > MBR Computers > > http://mbrcomp.co.il > > > > ================================================================= > > To unsubscribe, send mail to [EMAIL PROTECTED] with > > the word "unsubscribe" in the message body, e.g., run the command > > echo unsubscribe | mail [EMAIL PROTECTED] > > > > > > > > -- > Skepticism is the lazy person's default position. > my blog (hebrew): http://benhamo.org > -- Michael Lewinger MBR Computers http://mbrcomp.co.il ================================================================= To unsubscribe, send mail to [EMAIL PROTECTED] with the word "unsubscribe" in the message body, e.g., run the command echo unsubscribe | mail [EMAIL PROTECTED]