Steve, Before throwing around adjectives, it would have been a simple matter of looking at the web site:
https://www.hamrick.com/reg.html Look for Can I try VueScan before I buy? Yes! You can, and should try VueScan before you purchase. Make sure it works with your scanner before purchasing. Don Knuth is happy, Marc Paré is happy, I am happy and IDGAF about your happiness state. el On 2017-01-26 04:18, Steve Litt wrote: [...] > Dr Eberhard Lisse <nos...@lisse.na> wrote: > >> Besides the fact that I fail to see what this has to do with LyX, I >> have been using that particular package for many years (predominantly >> on the Mac but also on Windows (and even on Linux)) and am not only >> as happy with it as Prof Knuth, but also found them to be extremely >> responsive to constructive criticism. > > Nothing in the preceding paragraph in any way refutes the OP's > claim. It's simply an anecdote proving that the OP's experience isn't > universal. > >> They offer a free version for download which is identical but prints >> watermarks, so one wonders if one should not have tested this before, >> never mind a charge back. > > Was a "sold as is, no refunds" policy *prominently* displayed on all > text and advertising material? If not, their response is sleazy. > > I keep going back to the snotty attitude, of the vendor, described > by the OP. Unless somebody proves that the OP is lying or seriously > altering the truth, I'm not going to buy from Vuescan, and I thank the > OP for warning me. [...]