He's probably using Windoze.

el

On 18/06/2017 14:58, David L. Johnson wrote:
> On 06/17/2017 11:58 PM, Mr William Balthes wrote:
>>
>> I am using lyx to write my thesis and having major problems.
>>
>> The program continually crashes and mostly forms an emergency file
>> but sometimes not.
>>
>> The document seems to get messed up regardless.
>
> I have never had any such problems, so let's find out what is going
> on.
>
>> The document class is American Mathematical Society (AMS) Article
>
> Which I use all the time.
>
>
>> I can send a document sample if this helps
>
> I would guess this is a configuration issue.  Are you new to LyX?
> Send me a minimal file that shows the problem.  One way to do that
> is to take the file that is causing problems, cut it in half, and
> see which half continues to be a problem.  Continue until you can
> isolate the problem area (and of course remove anything you want to
> keep private).  Send that to me.
>
> Now, I don't use Windows, and have version 2.2.2 of LyX, but this
> would be a first test to see where the problem is.
> 
> -- 
> David L. Johnson
> Department of Mathematics
> Lehigh University
> 


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