Thanks for that information Mark. They are hosted on cPanel so that
would be the issue here.

Apologies for the false alarm, this information was not provided on
https://documentation.cpanel.net/display/ALD/Mailing+Lists

Cheers,

Troy

** Changed in: mailman
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1735645

Title:
  regular_include_lists not found error

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