David Coppit
Thu, 10 Aug 2000 21:08:21 -0700
Folks, Those of you using recent versions of News Clipper have undoubtably noticed the messages of this sort: Couldn't download handler version information for "date". Maybe the server is down. Couldn't download handler version information for "string". Maybe the server is down. We're having a bit of trouble with the handler server. However, don't worry---you can still run News Clipper using the handlers you've already installed. The messages are just to let you know that automatic handler updates won't work until the server is back up. However, there is one side effect that may be preventing News Clipper from finishing it's job. On non-Windows platforms, News Clipper has a self-timer designed to keep it from running too long (scriptTimeout). It also has a timeout value for getting data from the Internet (socketTimeout). Lastly, newer versions of News Clipper also have a socketTries value which tells News Clipper how many times to try to connect to a remote server. It may be possible that News Clipper is waiting for a long time for the handler server to respond, and then overrunning its budgeted run time and aborting. For example, if you have 10 News Clipper input,filter, and output commands on a web page, then News Clipper would wait 10 * socketTimeout * socketTries seconds, which may overrun scriptTimeout seconds. The result is that News Clipper never finishes updating your web pages. If your web pages are not being updated, you can edit your NewsClipper.cfg file to reduce the socketTimeout value (say, 20) and/or increase your scriptTimeout value. You may also want to reduce the socketTries value to 1. In the meantime, we'll kick the server until it gets back to work. :) Hope that helps, David ____________________________________________________________________________ David Coppit <[EMAIL PROTECTED]> President, Spinnaker Software http://www.newsclipper.com/ -- Snip and ship dynamic content to your website - If you would like to unsubscribe from this mailing list send an email to [EMAIL PROTECTED] with the body "unsubscribe newsclipperlist YOUR_EMAIL_ADDRESS" (without the quotes) or use the form provided at http://www.NewsClipper.com/TechSup.htm#MailingList.