Wayne Wilson
Fri, 24 Mar 2006 10:19:52 -0800
This continues to be a good discussion. I highlighted some small snippets of previous replys because I think they get at two of the other significant factors involved in uptake of systems.
Business models
Clinical care models
(My perspective is limited to the USA).
Whatever else we might think about it, there is a business model around
how a patient get's moved around the health care system. Usually
changes in workflow (processes) change the resource (time, hardware)
allocations for those processes. Some processes get less, others get
more, some new ones get more at the cost of existing or replaced
processes. Overall, the system may show a net gain, but if we have
business models that separate financial (in general operational)
accountability among the chain of care (most definitely true in the US,
and I suspect elsewhere, the single payer does not lead to single
operational accountability), it's very difficult to change the overall
system and change proposals encounter stiff resistance.
In the clinical care model, at every process, I think the issue is not
so much how much data is available or missing, but how much trust should
be put in the data that is required for this particular encounter. My
personal observation in the US is that clinical staff just assume that
critical data is missing and have built a care model and it's
accompanying business models around that missing data. Clinical staff
are just as unhappy with systems that present 'everything' as they are
of systems that don't have critical data, in fact, I think they dislike
too data more than not enough. That's because the system can easily be
activated to make up the missing critical data (not all the time in
chronic disease) but it's not so easy to pick out the relevant bits from
the haystack of data.
From my perspective, both of these issues are the behind the scenes
landscape into which what I have called a practical demonstration of
need will play out. If you can demonstrate the need and the gain to
most (maybe all?) of the people held operationally accountable, then
your chances of changing technology increase dramatically.
> From: "rschi2006" <[EMAIL PROTECTED]>
>Subject: Re: Demonstrations & Standards.
>
>... how a
>continuity of care for a patient is maintained so the patient gets
>to see the right doctors in the right order, etc.... often times
>this is supported by proper scheduling, data sharing and
>departmental communications.....
-------------------------------------
> From: David Forslund <[EMAIL PROTECTED]>
...
> Today
> the clinician acts without
> all the data in front of them, so providing more data than before should
> hopefully improve (and not
> confuse) things.
> This
> will require in the US incentive from the payer side of the house that
> their costs will be reduced by
> providing this and overseeing it even when the payer changes.
> In the US one's PCP can change yearly if not more often. ............
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