otrs  

Re: [otrs] Mandatory FreeText Field?

Julian, Travis
Wed, 07 May 2008 08:52:47 -0700

Under 
Config Options: Ticket -> Frontend::Agent::Ticket::ViewPhoneNew
and 
Config Options: Ticket -> Frontend::Agent::Ticket::ViewEmailNew

Put a 2 in the Content option for the fields you want required.


-----Original Message-----
From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of
Rodrigo Pereira
Sent: Wednesday, 07 May, 2008 07:29
To: otrs@otrs.org
Subject: [otrs] Mandatory FreeText Field?

Hi,

Is it possible, via web interface SysConfig area, to mark a FreeTextField as
mandatory? I've seen a couple of references to that while googling around,
but I'm not seeing that option there. Any hints?

TIA,
rodrigo

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