Lars Jørgensen
Thu, 08 May 2008 01:05:35 -0700
Hi. Is it possible for a supervisor to move a ticket locked by an agent to another queue without taking ownership of the ticket? -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/