[otrs] Make Agent Select Note Type

[Craig Meirick]

Greetings,

Is it possible to make an Agent make a selection of a note-type (internal or 
external) before 
submitting the note?

I would like to force the Agent to consciously make a decision between the 
internal or 
external before submitting the note.

If this isn't possible, where is the appropriate place to request this type of 
feature for future 
releases?

TIA,

Craig

>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>~>
Craig Meirick, Help Desk/PC Support
Northeast Iowa Community College -- http://www.nicc.edu
<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<~<
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/