[otrs] Replacing from address when replying to a ticket

[Niels Haagsma]

Hello,

As we have many email accounts coming into OTRS and we have to reply
with the same to address for every email account.
I have edited AgentTicketCompose to replace the from address with the
original to address.
Now I have a problem when a ticket arrives with the mail address in CC,
the from address is not correct.

How do I always replace the right address?
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/