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[otrs] Illegal division by zero at ../..//Kernel/System/Stats.pm line 1581.

Vince Deli
Thu, 08 May 2008 09:17:22 -0700

Whenever I try to access a test stat from the Web interface, I get this error 
message.
 
SOFTWARE ERROR:
 
Illegal division by zero at ../..//Kernel/System/Stats.pm line 1581.
 
Is there anyone here on the list that has experienced this? I get the error no 
matter which user I use, even root. The line that the error message refers to 
in Stats.pm is:
 
if ($TimePeriod / ($ScalePeriod * $Count) > 
($Self->{ConfigObject}->Get('Stats::MaxXaxisAttributes') || 100)
 
We have other saved stats that work fine and all I really want to do is to 
delete the problematic stat. Any help will be appreciated.
 
Thanks
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  • [otrs] Illegal division by zero at ../..//Kernel/System/Stats.pm line 1581. Vince Deli