otrs  

[otrs] Ticket Status Merge

Ramesh.Nernuru
Mon, 12 May 2008 06:22:54 -0700

Hi,

 

When a ticket is merged with another ticket, will both share the same
ticket#? Could anyone brief on merging of tickets? What will be final
status of each of the tickets?

 

Thanks

N Ramesh



This e-mail and any files transmitted with it are for the sole use of the 
intended recipient(s) and may contain confidential and privileged information.
If you are not the intended recipient, please contact the sender by reply 
e-mail and destroy all copies of the original message. 
Any unauthorised review, use, disclosure, dissemination, forwarding, printing 
or copying of this email or any action taken in reliance on this e-mail is 
strictly 
prohibited and may be unlawful.

  
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/