Niran Abeygunawardena
Tue, 10 Jun 2008 04:43:19 -0700
Hi everyone,Our group is moving from a very out-dated Jitterbug email system to OTRS. For this purpose, I have developed a perl script to import all jitterbug emails into OTRS for archival and search purposes. It creates all the required articles/threads to each corresponding ticket. A couple of freetext fields are created for jitterbug ticket id, audit, notes and notify fields from jitterbug.
If u need this script, please email me. Best Regards, Niran. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/