Re: [otrs] Use stored responses when creating a new email ticket

[Maurice James Ny]

Use FAQs

-----Original Message-----
From: [EMAIL PROTECTED] [EMAIL PROTECTED] On Behalf Of
Chris Williams
Sent: Saturday, June 14, 2008 2:11 AM
To: otrs@otrs.org
Subject: [otrs] Use stored responses when creating a new email ticket

Is there a way to use the stored responses when creating a new email
ticket?  They only seem to appear when replying to an email ticket
that is already created.

Thanks,
Chris
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