[otrs] Email problem

[Daniel Castro]

Hi,

I am trying to configure OTRS to send an email to a specific person when the
client create a ticket.
For example, I want that as soon as every ticket creted in Queue1 the server
sends an email to supportanalyst1, Queue2 supportanalyst2 and so ever...

Thank you very much,

-- 
Daniel Castro - דניאל
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