Re: [otrs] Email problem

[Daniel Castro]

Yes, I read it.
I configured the message properly, but the point is that when a client open
a new ticket in a queue, just only one email address receive the message. I
want to other email receive the message.

Bets regards,

2008/6/23 Nils Breunese (Lemonbit) <[EMAIL PROTECTED]>:

> Daniel Castro wrote:
>
>  I am trying to configure OTRS to send an email to a specific person when
>> the client create a ticket.
>> For example, I want that as soon as every ticket creted in Queue1 the
>> server sends an email to supportanalyst1, Queue2 supportanalyst2 and so
>> ever...
>>
>
> Have you checked the documentation?
> http://doc.otrs.org/2.2/en/html/x995.html
>
> Nils Breunese.
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