Re: [otrs] Agent Notifications

[Shawn Beasley]

Hi Brandon,

> Hi
> 
> New to OTRS - I have the system setup and running.
> The only problem I have is that agents are not recieving email
> notifications if the ticket ownership is assigned to them?Is this
> feature turn off by default? How do i enable it?

Can you send emails at all? For example, Email Ticket, or Email Answer
with the empty answer template?



-- 
Shawn Beasley

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