Lars Jørgensen
Thu, 26 Jun 2008 07:34:20 -0700
Hi. Is there a prescribed way of ignoring these messages from our customers? When we close a ticket, it often gets reopened by their auto-responders. I only want to ignore them if the ticket is actually closed. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/